Capability Commitment Hosting Provider Monthly Cost & Licensing Exchange Synchronization | CRM Online Subscription for minimum 1 year Microsoft Data Centers Professional License cost 65USD Minimum 5 Professional Licenses for a subscription of 1 year CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365) | CRM Hosting Month to Month with a 30-days notice period Hosting Data Centers (shared or dedicated hosting) Professional License depending on the Hosting Partner, but can be cheaper than 65 USD Minimum 1 Professional License. No commitment, from month to month and can be cancelled with a 30-day notice period CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise supporting SMTP and POP email server profiles) |
SharePoint Integration | Server Side | Server Side |
Inside View (Insights) | Included | Additional cost |
Social Listening | Included | Additional cost |
Workflows/dialogs | 200 | Unlimited |
Custom Entities | 300 | Unlimited |
SSRS Reporting | FetchXML, or T-SQL from a locally replicated reporting server | FetchXML or T-SQL |
Power BI Reporting | Yes | No |
Office 365 Groups | Yes | No |
Immersive Excel Online | Yes | No |
Mobile Apps | Yes | Yes with IFD and Office 365 |
Offline Mobile | Yes | No |
CRM for Outlook | Yes | Yes |
CRM Outlook App | Yes | No |
OneNote Integration | Yes | No |
Upgrade/Update process | Office 365 admin approves the upgrade before it is installed, update rollups applied automatically | Upgrades and update rollups installed my the hosting provider administrator |
Direct server access | No | Yes |
Phone App | Yes | Yes if environment externally facing via ADFS |
Tablet App | Yes | Yes if environment externally facing via ADFS |
Storage | Limited to the amount of CRM Online storage purchased | Limited to the amount of storage bought at the hosting provider |
Release cycle | Two releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first. | Fall release released to both CRM Online and Hosting, includes the functionality released in the Spring release. |
Migrating | CRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment. | CRM Hosting customers can migrate to CRM Online and customization for entities can be imported; however, Hosting database cannot be moved to Online data center, so a data migration is required. |
Sandbox environments | CRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users. | Non production environments can be installed, depending on hosting server availability and customer request and requirements. |
Thursday, January 28, 2016
CRM Online Vs. CRM Hosting
Below you find a good overview of the functionalities available in CRM Online Vs. CRM Hosting
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1 comment:
Interesting blog and I really like your work and must appreciate you work for the Open source crm well done.
Open source crm
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