Friday, January 29, 2016

First Microsoft Dynamics CRM 2016 Exams are available.

Microsoft released already the first three Dynamics CRM 2016 exams. Below you can find the numbers and details. If you are interested in a Microsoft Dynamics CRM 2016 training, then click here to receive the trainings offers.

Microsoft Dynamics CRM 2016 Customization and ConfigurationMB2-712
Microsoft Dynamics CRM 2016 SalesMB2-713
Microsoft Dynamics CRM 2016 Customer ServiceMB2-714

Thursday, January 28, 2016

CRM Online Vs. CRM Hosting

Below you find a good overview of the functionalities available in CRM Online Vs. CRM Hosting
 

Capability

Commitment

Hosting Provider

Monthly Cost & Licensing





Exchange Synchronization
CRM Online

Subscription for minimum 1 year

Microsoft Data Centers

Professional License cost 65USD
Minimum 5 Professional Licenses for a subscription of 1 year




CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)
CRM Hosting

Month to Month with a 30-days notice period
Hosting Data Centers (shared or dedicated hosting)
Professional License depending on the Hosting Partner, but can be cheaper than 65 USD
Minimum 1 Professional License.
No commitment, from month to month and can be cancelled with a 30-day notice period
CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise supporting SMTP and POP email server profiles)
SharePoint IntegrationServer SideServer Side
Inside View (Insights)IncludedAdditional cost
Social ListeningIncludedAdditional cost
Workflows/dialogs200Unlimited
Custom Entities300Unlimited
SSRS ReportingFetchXML, or T-SQL from a locally replicated reporting serverFetchXML or T-SQL
Power BI ReportingYesNo
Office 365 GroupsYesNo
Immersive Excel OnlineYesNo
Mobile AppsYesYes with IFD and Office 365
Offline MobileYesNo
CRM for OutlookYesYes
CRM Outlook AppYesNo
OneNote IntegrationYesNo
Upgrade/Update processOffice 365 admin approves the upgrade before it is installed, update rollups applied automaticallyUpgrades and update rollups installed my the hosting provider administrator
Direct server accessNoYes
Phone AppYesYes if environment externally facing via ADFS
Tablet AppYesYes if environment externally facing via ADFS
StorageLimited to the amount of CRM Online storage purchasedLimited to the amount of storage bought at the hosting provider
Release cycleTwo releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.Fall release released to both CRM Online and Hosting, includes the functionality released in the Spring release.
MigratingCRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.CRM Hosting customers can migrate to CRM Online and customization for entities can be imported; however, Hosting database cannot be moved to Online data center, so a data migration is required.
Sandbox environmentsCRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.Non production environments can be installed, depending on hosting server availability and customer request and requirements.

CRM Online Vs. CRM On Premise

Below you find a good overview of the functionalities available in CRM Online Vs. CRM On Premise.

CapabilityCRM OnlineCRM On Premises
Exchange SynchronizationCRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise)
SharePoint IntegrationServer SideServer Side
Inside View (Insights)IncludedAdditional cost
Social ListeningIncludedAdditional cost
Workflows/dialogs200Unlimited
Custom Entities300Unlimited
SSRS ReportingFetchXML, or T-SQL from a locally replicated reporting serverFetchXML or T-SQL
Power BI ReportingYesNo
Office 365 GroupsYesNo
Immersive Excel OnlineYesNo
Mobile AppsYesYes with IFD and Office 365
Offline MobileYesNo
CRM for OutlookYesYes
CRM Outlook AppYesNo
OneNote IntegrationYesNo
Upgrade/Update processOffice 365 admin approves the upgrade before it is installed, update rollups applied automaticallyUpgrades and update rollups installed my your administrator
Direct server accessNoYes
Phone AppYesYes if environment externally facing via ADFS
Tablet AppYesYes if environment externally facing via ADFS
StorageLimited to the amount of CRM Online storage purchasedLimited to the amount of storage available on your server
Release cycleTwo releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.Fall release released to both CRM Online and On Premises, includes the functionality released in the Spring release.
MigratingCRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.CRM On Premises customers can migrate to CRM Online and customization for entities can be imported; however, on premises database cannot be moved to Online data center, so a data migration is required.
Sandbox environmentsCRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.Non production environments can be installed, depending on local server availability.

Go Live with Microsoft Dynamics CRM 2016

As I am working on a major project since NOV-14 and our Go Live date is entering very soon, I am preparing, thinking and dreaming about the Go Live  more and more. To make this moment for the end-user as smooth, professional and relaxed as possible, hereby some of items I am preparing. All the feedback, tips and advise are welcome.

Kick-off Meeting Go Live CRM 2016
Get all users aligned and focused on what and why we are doing this and what does this mean for the Company.

Quick Reference Cards
Provide on each desk a quick reference card that will help the users during the first day. Maybe even put is as background on all the pc's

Short CRM Video's
Record short CRM video's on for example: how to create Leads, Opportunities, Customers, Contact Persons. How to Qualify a Lead, How to Assign or Share a record etc. and store these video's on SharePoint integrated in CRM

Training and Follow-Up Training
Of course all users (not only end-users, but also support, administrators) need CRM training. Do short and repeating training sessions and follow-up training after Go Live.

Go Live Support
Make sure that there is onsite support on all locations if necessary 24x7, so that users can always fall back to the support team and knowing there is expertise on the floor available to help them out during the first days of using the new Microsoft Dynamics CRM system.

Thursday, January 21, 2016

xRM1 ready for Microsoft Dynamics CRM 2016

As we are deploying our hosting environments for Dynamics CRM 2016, we are also upgrading our ISV partnerships. One of the best ISV's available in the market for business solutions is xRM1. If you are interested in Project Management, HR Management, Idea Management or Time Tracking, feel free to contact me. We are deploying their  RU19 this week to our servers and I will update you all on running CRM 2016 with the xRM1 modules.

Friday, January 15, 2016

Looking for an InRule specialist

Currently I am looking for an InRule specialist that is willing to work with me on a project in Jeddah (Saudi Arabia). If you are interested and have experience in implementing and integrating InRule Pricing Engine with Microsoft Dynamics CRM, please feel free to contact me.

Dedicated Hosting Environment CRM 2015 & CRM 2016 - January offer up to 20% discount

Dear Blog Readers and CRM'ers,

CRM eXecutives is offering dedicated hosting for CRM 2015 and CRM 2016. Prices or up to 20% cheaper than the Microsoft CRM Online offerings. Interested please contact us or leave a comment on this post. If you want to become a dedicated hosting partner of CRM eXecutives, please contact us also for more information about our partner program.

Microsoft Dynamics CRM 2016 Training

I have been giving  since December 2015 already the new trainings for Microsoft Dynamics CRM 2016. If you are interested in the new CRM 2016 trainings, feel free to send me an email or reply to this post. The following trainings are planned for the next coming period in Netherlands and Dubai:
  • Microsoft Dynamics CRM 2016 Whats New (Functional End User Training)
  • Microsoft Dynamics CRM 2016 Installation & Deployment
  • Microsoft Dynamics CRM 2016 Customization & Configuration

Wednesday, January 13, 2016

Microsoft Dynamics CRM 2016 IG & SDK

Dear Blog readers,

Below you can find the download links regarding the IG and SDK for Dynamics CRM 2016. Both documents are extremely useful and required for each implementation..

  • Microsoft Dynamics CRM 2016 Implementation Guide - click here for v.8.0
  • Microsoft Dynamics CRM 2016 Software Development Kit - click here for v8.0.1

Microsoft Dynamics CRM 2016 download links

Dear Blog Readers,

Below you can find the latest download links regarding Microsoft Dynamics CRM 2016 software.
  • Microsoft Dynamics CRM 2016 Server - click here
  • Microsoft Dynamics CRM 2016 Email Router - click here
  • Microsoft Dynamics CRM 2016 Language Packs - click here
  • Microsoft Dynamics CRM 2016 List Component - click here
  • Microsoft Dynamics CRM 2016 Report Authoring Extension - click here
  • Microsoft Dynamics CRM 2016 Outlook Client - click here
  • Microsoft Dynamics CRM 2016 Unified Service Desk - click here

Start blogging again

Dear Blog readers and follow Dynamics CRM specialists,

I am starting blogging again on Microsoft Dynamics CRM. Lots have happened over the past years and I will this blog again to update you all on my experiences, news, downloads etc. Feel free to reply to my posts or contact me immediately by mail.

Best regards and hope to read you all again on my blog.

Hans Veldman