| Capability | CRM Online | CRM On Premises |
| Exchange Synchronization | CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365) | CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise) |
| SharePoint Integration | Server Side | Server Side |
| Inside View (Insights) | Included | Additional cost |
| Social Listening | Included | Additional cost |
| Workflows/dialogs | 200 | Unlimited |
| Custom Entities | 300 | Unlimited |
| SSRS Reporting | FetchXML, or T-SQL from a locally replicated reporting server | FetchXML or T-SQL |
| Power BI Reporting | Yes | No |
| Office 365 Groups | Yes | No |
| Immersive Excel Online | Yes | No |
| Mobile Apps | Yes | Yes with IFD and Office 365 |
| Offline Mobile | Yes | No |
| CRM for Outlook | Yes | Yes |
| CRM Outlook App | Yes | No |
| OneNote Integration | Yes | No |
| Upgrade/Update process | Office 365 admin approves the upgrade before it is installed, update rollups applied automatically | Upgrades and update rollups installed my your administrator |
| Direct server access | No | Yes |
| Phone App | Yes | Yes if environment externally facing via ADFS |
| Tablet App | Yes | Yes if environment externally facing via ADFS |
| Storage | Limited to the amount of CRM Online storage purchased | Limited to the amount of storage available on your server |
| Release cycle | Two releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first. | Fall release released to both CRM Online and On Premises, includes the functionality released in the Spring release. |
| Migrating | CRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment. | CRM On Premises customers can migrate to CRM Online and customization for entities can be imported; however, on premises database cannot be moved to Online data center, so a data migration is required. |
| Sandbox environments | CRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users. | Non production environments can be installed, depending on local server availability. |
Thursday, January 28, 2016
CRM Online Vs. CRM On Premise
Below you find a good overview of the functionalities available in CRM Online Vs. CRM On Premise.
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