Tuesday, December 20, 2016

December 2016 Service Pack for Dynamics 365 (On-Premises)

Microsoft has released the Service Pack for Dynamics 365 for On Premise on 16th of December 2016. The downloads can be found here.

Tuesday, December 6, 2016

CRM eXecutives DWC-LLC Golf Event Dubai

Dear Blog Readers,

CRM eXecutives DWC-LLC is organizing the first CRM-Golf Event of 2017 from 8-11 of January 2017 in Dubai.

Are you interested in getting the latest updates on Dynamics 365 with CRM in combination with a Golf Clinic, feel free to contact us by mail.

More information will follow soon.

Monday, December 5, 2016

Microsoft Dynamics 365 download updates DEC 2016

Dear Readers,

Below you find the latest download updates for Dynamics 365.

  • Microsoft Dynamics 365 for Project Service Automation Demo Data, click here for download
  • Microsoft Dynamics 365 for Field Service Demo Data, click here for download 

Wednesday, November 30, 2016

Microsoft Dynamics CRM 2017 open trainings UAE from 8-1 JAN 2017

Dear Blog Readers,

End of year is coming so I hope 2016 was a great CRM year for everybody.
We are planning our first CRM trainings in Dubai and Abu Dhabi from 8th till 11th of January 2017.
These trainings will be for end-users, IT, Customers or MS Partners. Join us for the first trainings in 2017 and get up to speed with CRM in only a few days.

Contact us by mail or phone (+31653783645). If you register before the 22nd of December you will get 50% discount on the price! Full is Full so register quickly.

Thursday, November 17, 2016

Microsoft Dynamics 365 Courses

As Dynamics 365 has been released since the 1st of November, the new courses will be come available from December this year, Below you can already see the different type of courses. Exact dates will follow as soon as they come available.

  • Course 80667 - Introduction to Dynamics CRM
  • Course 80669 - Sales & Marketing in Microsoft Dynamics CRM Online
  • Course 80668 - Customer Service in Microsoft Dynamics CRM Online
  • Course 80675 - Reporting in Microsoft Dynamics CRM Online
  • Course 80664 - Deployment in Microsoft Dynamics CRM Online
  • Course 80715 - Office 365 integration with Microsoft Dynamics CRM Online
  • Course 80712 - Data Management in Microsoft Dynamics CRM Online
  • Course 80665 - Customization and Configuration in Microsoft Dynamics CRM Online and On Premise
  • Course 80714 - Automating Microsoft Dynamics CRM Business Process Management
  • Course 80666 - Extending Microsoft Dynamics CRM Online and On Premise
  • Course 80711 - Functional Application in Microsoft Dynamics Marketing
  • Course 80678 - Technical Deployment and Customization in Microsoft Dynamics Marketing

Last Minute Microsoft Dynamics CRM Trainings in Dubai

Dear Blog Readers,

Want to become familiar with Dynamics CRM and get up and running within a few days? Join us for the December trainings in Dubai. We are offering end-user, Microsoft Partner and IT trainings in December in Dubai and Abu Dhabi. Prices are starting from 500EURO per person per day depending on the number or participants and courses you want to follow. Interested? Contact us by mail or phone (+31653783645).

Tuesday, November 8, 2016

November 2016 Offer CRM Training and Hosting

Are you interested in an end-user Dynamics CRM training and/or your own dedicated hosted Dynamics CRM environment. Feel free to contact us for the November 2016 offers.

We are offering end-user Dynamics CRM training in Europe, US and Middle East with up to 50% discount in November.

The same for hosted CRM environments to start within one hour with your own CRM system up and running.

Contact us by mail or phone (+31653783645).

Monday, November 7, 2016

Add your Twitter Feed into Dynamics 365

Dear Blogreaders,

Below you can find the steps explained in how to add your Twitter Account to Dynamics 365.
  • Login to your Twitter Account







  • Go to Widgets, Create new, Profile










  • Enter your Twitter URL










  • Select the Display Option

















  • Copy the code











  • Go to Dynamics 365, Settings, Solutions, select your Solution that you want to modify or create New Solution, Components and Dashboards, New Dashboard










  • Choose Layout and click on Create













  • Insert Web Resource











  • Lookup More Records and click on New























  • Select Type: Webpage (HTML) and Name Type in the








  • Click on Text Editor and Tab Source and Copy Past your Code from Twitter here















  • Click on Add and click on OK and Publish All Customization











  • Go to Dashboards and select your Twitter Dashboard





NEW Microsoft Dynamics 365

I just registered for the free trial of Dynamics 365 and looking forward to explore the new functionalities.
Once you register for the free trial you can indicate with apps you want to add to your trial with the language settings and currency settings.
After registration you will be automatically forwarded to the trial environment, see screenshot below:

The navigation menu to the other applications can be found in the left corner above.























The Dynamics 365 button is showing the App Menu























The CRM Modules Navigation is still the same as in the previous version of Microsoft Dynamics CRM 2016.


 
 
 


 
 
 

Microsoft Dynamics 365 Pricing

Dear Blogreaders,

As Dynamics 365 has been released on the market since November 1st 2016, you can find the up to date pricing details below:

  • Dynamics 365 Plan 1 - 70USD per user per month
  • Dynamics 365 Plan 2 (incl. Operations App) - 210 USD per user per month
  • Dynamics 365 for Operations- 190 USD per user per month
  • Dynamics 365 for Sales- 95 USD per user per month
  • Dynamics 365 for Customer Service- 95 USD per user per month
  • Dynamics 365 for Field Service- 95 USD per user per month
  • Dynamics 365 for Project Service Automation- 95 USD per user per month
  • + Microsoft PowerApps - 40 USD per user per month
The full link of the latest Dynamics 365 pricing can be found here.

Microsoft Dynamics 365 Downloads

Dear Blogreaders.

As you all know by now, Microsoft Dynamics 365 has been released on November 1st. Below you can see the latest downloads for Dynamics 365.

Wednesday, October 5, 2016

Update Microsoft Dynamics CRM 2016 Downloads

Microsoft Dynamics CRM 2016 SDK v8.1.0. Click here for download.
Microsoft Dynamics CRM 2016 IG V8.1. Click here for download.
Microsoft Dynamics CRM 2016 Service Pack 1. v08.01.0000.0359. Click here for download.
Microsoft Dynamics Marketing Connector for Dynamics CRM v19.5.5565. Click here for download.
Unified Service Desk for Microsoft Dynamics CRM v2.1.1.608. Click here for download.

Wednesday, September 28, 2016

October CRM Training Offer

Dears,

We have planned new trainings for the month October, see schedule below. Interested, please send us an email to hveldman@crmexecutives.com or call on +31653783645.

October 1st till 9th - Custom CRM 2016 trainings in the Netherlands (limited seats available)
October 23rd till 31st - Custom CRM 2016 trainings in Dubai and Abu Dhabi

Interested in becoming a certified Dynamics CRM Professional or in the need of a custom training, contact us.



Monday, September 12, 2016

Microsoft Dynamics CRM 2016 training

Dear Blog Readers,

CRM eXecutives are offering the following CRM 2016 trainings for the next period:

- Microsoft Dynamics CRM 2016 Installation (course 80735) & (exam MB2-711)
- Microsoft Dynamics CRM 2016 Customization & Configuration (course 80729) & (exam MB2-712)
-Microsoft Dynamics CRM 2016 Application (courses 80727 & 80726) & (exams  MB2-713 & MB2-714)
- Custom End User CRM 2016 training
- Custom IT  CRM 2016 training
- any Custom CRM 2016 training
- CRM 2016 Hosted Fast Track training

The trainings can be given in one of our offices in Netherlands, US or UAE. For September and October offers, please mail or call us on +31653783645.




Microsoft Dynamics CRM 2016 Books update

Hereby 2 interesting and books on the newest version of Microsoft Dynamics CRM 2016. These books can be ordered by clicking on the links below.

Dynamics CRM Deep Dive: Administration by Mitch Milan
Microsoft Dynamics CRM 2016 Customization - Second Edition by Nicolae Tarla

Monday, September 5, 2016

Dedicated Dynamics CRM Hosting Offer for September 2016

Dear Partners and Customers,

We are offering great discount on our dedicated hosting platform up to 50% discount on license prices with fast track hosting implementation of 1 day consultancy and 1 day of customer training. So completely up to speed within 48 hours on the new Dynamics CRM 2016 environment. Interested? Contact us on hveldman@crmexecutives.com or my mobile: +31653783645 or +971553390916.

Looking for new contract Dynamics CRM opportunities in UAE and Europe

Dear blog readers,

After almost 2 years working in Saudi Arabia, it's time for a new challenge in my career and I am looking for a new contract Dynamics CRM opportunity in UAE or Europe. I am specialized in Dynamics CRM as an advisor, Program Manager or Trainer. So if you have any opportunities or if you know a customer who is needing help on Dynamics CRM, please let me know. You can contact me on hveldman@crmexecutives.com and mobile: +31653783645 or +971553390916. Looking forward in working together with you.


Friday, January 29, 2016

First Microsoft Dynamics CRM 2016 Exams are available.

Microsoft released already the first three Dynamics CRM 2016 exams. Below you can find the numbers and details. If you are interested in a Microsoft Dynamics CRM 2016 training, then click here to receive the trainings offers.

Microsoft Dynamics CRM 2016 Customization and ConfigurationMB2-712
Microsoft Dynamics CRM 2016 SalesMB2-713
Microsoft Dynamics CRM 2016 Customer ServiceMB2-714

Thursday, January 28, 2016

CRM Online Vs. CRM Hosting

Below you find a good overview of the functionalities available in CRM Online Vs. CRM Hosting
 

Capability

Commitment

Hosting Provider

Monthly Cost & Licensing





Exchange Synchronization
CRM Online

Subscription for minimum 1 year

Microsoft Data Centers

Professional License cost 65USD
Minimum 5 Professional Licenses for a subscription of 1 year




CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)
CRM Hosting

Month to Month with a 30-days notice period
Hosting Data Centers (shared or dedicated hosting)
Professional License depending on the Hosting Partner, but can be cheaper than 65 USD
Minimum 1 Professional License.
No commitment, from month to month and can be cancelled with a 30-day notice period
CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise supporting SMTP and POP email server profiles)
SharePoint IntegrationServer SideServer Side
Inside View (Insights)IncludedAdditional cost
Social ListeningIncludedAdditional cost
Workflows/dialogs200Unlimited
Custom Entities300Unlimited
SSRS ReportingFetchXML, or T-SQL from a locally replicated reporting serverFetchXML or T-SQL
Power BI ReportingYesNo
Office 365 GroupsYesNo
Immersive Excel OnlineYesNo
Mobile AppsYesYes with IFD and Office 365
Offline MobileYesNo
CRM for OutlookYesYes
CRM Outlook AppYesNo
OneNote IntegrationYesNo
Upgrade/Update processOffice 365 admin approves the upgrade before it is installed, update rollups applied automaticallyUpgrades and update rollups installed my the hosting provider administrator
Direct server accessNoYes
Phone AppYesYes if environment externally facing via ADFS
Tablet AppYesYes if environment externally facing via ADFS
StorageLimited to the amount of CRM Online storage purchasedLimited to the amount of storage bought at the hosting provider
Release cycleTwo releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.Fall release released to both CRM Online and Hosting, includes the functionality released in the Spring release.
MigratingCRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.CRM Hosting customers can migrate to CRM Online and customization for entities can be imported; however, Hosting database cannot be moved to Online data center, so a data migration is required.
Sandbox environmentsCRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.Non production environments can be installed, depending on hosting server availability and customer request and requirements.

CRM Online Vs. CRM On Premise

Below you find a good overview of the functionalities available in CRM Online Vs. CRM On Premise.

CapabilityCRM OnlineCRM On Premises
Exchange SynchronizationCRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise)
SharePoint IntegrationServer SideServer Side
Inside View (Insights)IncludedAdditional cost
Social ListeningIncludedAdditional cost
Workflows/dialogs200Unlimited
Custom Entities300Unlimited
SSRS ReportingFetchXML, or T-SQL from a locally replicated reporting serverFetchXML or T-SQL
Power BI ReportingYesNo
Office 365 GroupsYesNo
Immersive Excel OnlineYesNo
Mobile AppsYesYes with IFD and Office 365
Offline MobileYesNo
CRM for OutlookYesYes
CRM Outlook AppYesNo
OneNote IntegrationYesNo
Upgrade/Update processOffice 365 admin approves the upgrade before it is installed, update rollups applied automaticallyUpgrades and update rollups installed my your administrator
Direct server accessNoYes
Phone AppYesYes if environment externally facing via ADFS
Tablet AppYesYes if environment externally facing via ADFS
StorageLimited to the amount of CRM Online storage purchasedLimited to the amount of storage available on your server
Release cycleTwo releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.Fall release released to both CRM Online and On Premises, includes the functionality released in the Spring release.
MigratingCRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.CRM On Premises customers can migrate to CRM Online and customization for entities can be imported; however, on premises database cannot be moved to Online data center, so a data migration is required.
Sandbox environmentsCRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.Non production environments can be installed, depending on local server availability.

Go Live with Microsoft Dynamics CRM 2016

As I am working on a major project since NOV-14 and our Go Live date is entering very soon, I am preparing, thinking and dreaming about the Go Live  more and more. To make this moment for the end-user as smooth, professional and relaxed as possible, hereby some of items I am preparing. All the feedback, tips and advise are welcome.

Kick-off Meeting Go Live CRM 2016
Get all users aligned and focused on what and why we are doing this and what does this mean for the Company.

Quick Reference Cards
Provide on each desk a quick reference card that will help the users during the first day. Maybe even put is as background on all the pc's

Short CRM Video's
Record short CRM video's on for example: how to create Leads, Opportunities, Customers, Contact Persons. How to Qualify a Lead, How to Assign or Share a record etc. and store these video's on SharePoint integrated in CRM

Training and Follow-Up Training
Of course all users (not only end-users, but also support, administrators) need CRM training. Do short and repeating training sessions and follow-up training after Go Live.

Go Live Support
Make sure that there is onsite support on all locations if necessary 24x7, so that users can always fall back to the support team and knowing there is expertise on the floor available to help them out during the first days of using the new Microsoft Dynamics CRM system.

Thursday, January 21, 2016

xRM1 ready for Microsoft Dynamics CRM 2016

As we are deploying our hosting environments for Dynamics CRM 2016, we are also upgrading our ISV partnerships. One of the best ISV's available in the market for business solutions is xRM1. If you are interested in Project Management, HR Management, Idea Management or Time Tracking, feel free to contact me. We are deploying their  RU19 this week to our servers and I will update you all on running CRM 2016 with the xRM1 modules.

Friday, January 15, 2016

Looking for an InRule specialist

Currently I am looking for an InRule specialist that is willing to work with me on a project in Jeddah (Saudi Arabia). If you are interested and have experience in implementing and integrating InRule Pricing Engine with Microsoft Dynamics CRM, please feel free to contact me.

Dedicated Hosting Environment CRM 2015 & CRM 2016 - January offer up to 20% discount

Dear Blog Readers and CRM'ers,

CRM eXecutives is offering dedicated hosting for CRM 2015 and CRM 2016. Prices or up to 20% cheaper than the Microsoft CRM Online offerings. Interested please contact us or leave a comment on this post. If you want to become a dedicated hosting partner of CRM eXecutives, please contact us also for more information about our partner program.

Microsoft Dynamics CRM 2016 Training

I have been giving  since December 2015 already the new trainings for Microsoft Dynamics CRM 2016. If you are interested in the new CRM 2016 trainings, feel free to send me an email or reply to this post. The following trainings are planned for the next coming period in Netherlands and Dubai:
  • Microsoft Dynamics CRM 2016 Whats New (Functional End User Training)
  • Microsoft Dynamics CRM 2016 Installation & Deployment
  • Microsoft Dynamics CRM 2016 Customization & Configuration

Wednesday, January 13, 2016

Microsoft Dynamics CRM 2016 IG & SDK

Dear Blog readers,

Below you can find the download links regarding the IG and SDK for Dynamics CRM 2016. Both documents are extremely useful and required for each implementation..

  • Microsoft Dynamics CRM 2016 Implementation Guide - click here for v.8.0
  • Microsoft Dynamics CRM 2016 Software Development Kit - click here for v8.0.1

Microsoft Dynamics CRM 2016 download links

Dear Blog Readers,

Below you can find the latest download links regarding Microsoft Dynamics CRM 2016 software.
  • Microsoft Dynamics CRM 2016 Server - click here
  • Microsoft Dynamics CRM 2016 Email Router - click here
  • Microsoft Dynamics CRM 2016 Language Packs - click here
  • Microsoft Dynamics CRM 2016 List Component - click here
  • Microsoft Dynamics CRM 2016 Report Authoring Extension - click here
  • Microsoft Dynamics CRM 2016 Outlook Client - click here
  • Microsoft Dynamics CRM 2016 Unified Service Desk - click here

Start blogging again

Dear Blog readers and follow Dynamics CRM specialists,

I am starting blogging again on Microsoft Dynamics CRM. Lots have happened over the past years and I will this blog again to update you all on my experiences, news, downloads etc. Feel free to reply to my posts or contact me immediately by mail.

Best regards and hope to read you all again on my blog.

Hans Veldman