First Microsoft Dynamics CRM 2016 Exams are available.

Microsoft released already the first three Dynamics CRM 2016 exams. Below you can find the numbers and details. If you are interested in a Microsoft Dynamics CRM 2016 training, then click here to receive the trainings offers.

Microsoft Dynamics CRM 2016 Customization and Configuration	MB2-712
Microsoft Dynamics CRM 2016 Sales	MB2-713
Microsoft Dynamics CRM 2016 Customer Service	MB2-714

CRM Online Vs. CRM Hosting

Below you find a good overview of the functionalities available in CRM Online Vs. CRM Hosting

Capability Commitment Hosting Provider Monthly Cost & Licensing Exchange Synchronization	CRM Online Subscription for minimum 1 year Microsoft Data Centers Professional License cost 65USD Minimum 5 Professional Licenses for a subscription of 1 year CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)	CRM Hosting Month to Month with a 30-days notice period Hosting Data Centers (shared or dedicated hosting) Professional License depending on the Hosting Partner, but can be cheaper than 65 USD Minimum 1 Professional License. No commitment, from month to month and can be cancelled with a 30-day notice period CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise supporting SMTP and POP email server profiles)
SharePoint Integration	Server Side	Server Side
Inside View (Insights)	Included	Additional cost
Social Listening	Included	Additional cost
Workflows/dialogs	200	Unlimited
Custom Entities	300	Unlimited
SSRS Reporting	FetchXML, or T-SQL from a locally replicated reporting server	FetchXML or T-SQL
Power BI Reporting	Yes	No
Office 365 Groups	Yes	No
Immersive Excel Online	Yes	No
Mobile Apps	Yes	Yes with IFD and Office 365
Offline Mobile	Yes	No
CRM for Outlook	Yes	Yes
CRM Outlook App	Yes	No
OneNote Integration	Yes	No
Upgrade/Update process	Office 365 admin approves the upgrade before it is installed, update rollups applied automatically	Upgrades and update rollups installed my the hosting provider administrator
Direct server access	No	Yes
Phone App	Yes	Yes if environment externally facing via ADFS
Tablet App	Yes	Yes if environment externally facing via ADFS
Storage	Limited to the amount of CRM Online storage purchased	Limited to the amount of storage bought at the hosting provider
Release cycle	Two releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.	Fall release released to both CRM Online and Hosting, includes the functionality released in the Spring release.
Migrating	CRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.	CRM Hosting customers can migrate to CRM Online and customization for entities can be imported; however, Hosting database cannot be moved to Online data center, so a data migration is required.
Sandbox environments	CRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.	Non production environments can be installed, depending on hosting server availability and customer request and requirements.

CRM Online Vs. CRM On Premise

Below you find a good overview of the functionalities available in CRM Online Vs. CRM On Premise.

Capability	CRM Online	CRM On Premises
Exchange Synchronization	CRM for Outlook, Email Router, or Server Synchronization (if using Exchange Online/O365)	CRM for Outlook, Email Router, or Server Synchronization (both Online and on premise)
SharePoint Integration	Server Side	Server Side
Inside View (Insights)	Included	Additional cost
Social Listening	Included	Additional cost
Workflows/dialogs	200	Unlimited
Custom Entities	300	Unlimited
SSRS Reporting	FetchXML, or T-SQL from a locally replicated reporting server	FetchXML or T-SQL
Power BI Reporting	Yes	No
Office 365 Groups	Yes	No
Immersive Excel Online	Yes	No
Mobile Apps	Yes	Yes with IFD and Office 365
Offline Mobile	Yes	No
CRM for Outlook	Yes	Yes
CRM Outlook App	Yes	No
OneNote Integration	Yes	No
Upgrade/Update process	Office 365 admin approves the upgrade before it is installed, update rollups applied automatically	Upgrades and update rollups installed my your administrator
Direct server access	No	Yes
Phone App	Yes	Yes if environment externally facing via ADFS
Tablet App	Yes	Yes if environment externally facing via ADFS
Storage	Limited to the amount of CRM Online storage purchased	Limited to the amount of storage available on your server
Release cycle	Two releases per year. Spring release functionality exclusive to CRM Online, so new functionality available online first.	Fall release released to both CRM Online and On Premises, includes the functionality released in the Spring release.
Migrating	CRM Online customers can migrate On Premises at any time. SQL database provided to client at scheduled time that can be imported to an On Premises deployment.	CRM On Premises customers can migrate to CRM Online and customization for entities can be imported; however, on premises database cannot be moved to Online data center, so a data migration is required.
Sandbox environments	CRM Online provides non production environments as part of your subscription that can be used for dev/test/UAT. The number of organizations received depends on the number of users.	Non production environments can be installed, depending on local server availability.

Go Live with Microsoft Dynamics CRM 2016

As I am working on a major project since NOV-14 and our Go Live date is entering very soon, I am preparing, thinking and dreaming about the Go Live  more and more. To make this moment for the end-user as smooth, professional and relaxed as possible, hereby some of items I am preparing. All the feedback, tips and advise are welcome.

Kick-off Meeting Go Live CRM 2016
Get all users aligned and focused on what and why we are doing this and what does this mean for the Company.

Quick Reference Cards
Provide on each desk a quick reference card that will help the users during the first day. Maybe even put is as background on all the pc's

Short CRM Video's
Record short CRM video's on for example: how to create Leads, Opportunities, Customers, Contact Persons. How to Qualify a Lead, How to Assign or Share a record etc. and store these video's on SharePoint integrated in CRM

Training and Follow-Up Training
Of course all users (not only end-users, but also support, administrators) need CRM training. Do short and repeating training sessions and follow-up training after Go Live.

Go Live Support
Make sure that there is onsite support on all locations if necessary 24x7, so that users can always fall back to the support team and knowing there is expertise on the floor available to help them out during the first days of using the new Microsoft Dynamics CRM system.

xRM1 ready for Microsoft Dynamics CRM 2016

As we are deploying our hosting environments for Dynamics CRM 2016, we are also upgrading our ISV partnerships. One of the best ISV's available in the market for business solutions is xRM1. If you are interested in Project Management, HR Management, Idea Management or Time Tracking, feel free to contact me. We are deploying their  RU19 this week to our servers and I will update you all on running CRM 2016 with the xRM1 modules.

Looking for an InRule specialist

Currently I am looking for an InRule specialist that is willing to work with me on a project in Jeddah (Saudi Arabia). If you are interested and have experience in implementing and integrating InRule Pricing Engine with Microsoft Dynamics CRM, please feel free to contact me.

Dedicated Hosting Environment CRM 2015 & CRM 2016 - January offer up to 20% discount

Dear Blog Readers and CRM'ers,

CRM eXecutives is offering dedicated hosting for CRM 2015 and CRM 2016. Prices or up to 20% cheaper than the Microsoft CRM Online offerings. Interested please contact us or leave a comment on this post. If you want to become a dedicated hosting partner of CRM eXecutives, please contact us also for more information about our partner program.

Microsoft Dynamics CRM 2016 Training

I have been giving  since December 2015 already the new trainings for Microsoft Dynamics CRM 2016. If you are interested in the new CRM 2016 trainings, feel free to send me an email or reply to this post. The following trainings are planned for the next coming period in Netherlands and Dubai:

• Microsoft Dynamics CRM 2016 Whats New (Functional End User Training)
• Microsoft Dynamics CRM 2016 Installation & Deployment
• Microsoft Dynamics CRM 2016 Customization & Configuration

Microsoft Dynamics CRM 2016 IG & SDK

Dear Blog readers,

Below you can find the download links regarding the IG and SDK for Dynamics CRM 2016. Both documents are extremely useful and required for each implementation..

• Microsoft Dynamics CRM 2016 Implementation Guide - click here for v.8.0
• Microsoft Dynamics CRM 2016 Software Development Kit - click here for v8.0.1

Microsoft Dynamics CRM 2016 download links

Dear Blog Readers,

Below you can find the latest download links regarding Microsoft Dynamics CRM 2016 software.

• Microsoft Dynamics CRM 2016 Server - click here
• Microsoft Dynamics CRM 2016 Email Router - click here
• Microsoft Dynamics CRM 2016 Language Packs - click here
• Microsoft Dynamics CRM 2016 List Component - click here
• Microsoft Dynamics CRM 2016 Report Authoring Extension - click here
• Microsoft Dynamics CRM 2016 Outlook Client - click here
• Microsoft Dynamics CRM 2016 Unified Service Desk - click here

Start blogging again

Dear Blog readers and follow Dynamics CRM specialists,

I am starting blogging again on Microsoft Dynamics CRM. Lots have happened over the past years and I will this blog again to update you all on my experiences, news, downloads etc. Feel free to reply to my posts or contact me immediately by mail.

Best regards and hope to read you all again on my blog.

Hans Veldman