The Web Entrepreneur's Customer Service Toolbox: 100 Hacks and Resources

I recently come accross an article of InsideCRM.com For the interested people, please read the article below and let me know you opinion.

Solution Server Error in '/Reports and ReportServer' Application

After a short chat with Michael I was able to solve this issue. If you have the same problems, please ensure that the ASP.NET versions are set correctly (2.0 for SQL and 1.1 for CRM) and add Network Service to the folder permissions and grant write access. See screenshot below.

Server Error in '/Reports and ReportServer' Application

After installing Microsoft SQL Server 2005 Enterprise Edition, I checked the Reports and Reportserver but received the following errors:





Does anyone have experiences with this kind of problems? Please let me know and leave a message on my post. Thanks in advance.

Update RFP's London UK

Last friday I received a phone call of one of my colleagues in London that one RFP that I have worked on has been won by Atos Origin UK. Congratulated with this assignment. Let's hope that this will be a succesfull implementation and perhaps I can help my colleagues in the UK.

Hyves Microsoft Dynamics CRM Community Created

Today I started a new community on Hyves for Microsoft Dynamics CRM. Please join this community if you like, for more information check Hyves:)

2nd error update regarding vanishing tab names

Just had a look at the Titan newsgroups and it seems that this issue is already reported as a bug for the CTP3 release. Hopes that this will be solved in the next release.

1st error solved regarding Reporting Error CTP3

Just had a quick contact with Menno te Koppele and he indicated me that I need to install the SRS connector of the SQL 2005 CD. I just installed SP2 of SQL 2005, but that wasn't enough.
On the server cd of Microsoft Dynamics CRM 4 CTP3 you can also find a folder of the SRSDataConnector. Please run the setup and this should solve your problems.
Many thanks to Menno.

Upgrade Errors CRM 3.0 to CRM 4 CTP3

Hello all,


During a upgrade of CRM 3.0 to CRM 4 CTP3, I recieved some error. Please post a comment I you have any experiences with these errors. Thanks in advance.

The erros I received are:

1. Reporting Error: Reports cannot be run because the Connector for Microsoft SQL Server Reporting Services, a required component for reporting, is not installed on the server that is running Microsoft SQL Server Reporting Services.
2. Custom Entities Error: An error has occurred. For further information, contact your system administrator. There are no tabs available in the custom entities.

Microsoft Dynamics Sure Step Methodology

Just a short post regarding the Microsoft Dynamics Sure Step Methodology. For Microsoft CRM 1.2 was the ITK (Implementation ToolKit). This toolkit could also be used for Microsoft Dynamics CRM 3.0. Microsoft Dynamics has released a new toolkit for the Dynamics Suite, so not just for CRM only. This methodology can be used for all versions included the new Titan release.

Microsoft Dynamics Sure Step provides partners, customers and Microsoft Consulting Services with end to end, business process flows that guide users through field-tested best practices, proven project management principles and user-friendly tools, enabling deployment, migration, configuration and upgrade of Microsoft Dynamics products.

Please note these events are only for Partners on a Service Plan.