Tuesday, October 24, 2017

Microsoft Dynamics 365 for Outlook is unable to render webpages after installing the October 2017 Microsoft Outlook security update

Dear Blogreaders,

As you might have noticed that there are problems in the Microsoft Outlook CRM clients after the October 2017 Security update of Microsoft.

At a certain point, Outlook was unable to display the CRM ribbon in Outlook menu, see screenshot
below: "Waiting for a page to be retrieved from a Microsoft Dynamics 365 server.."

To fix this issue, go to this link.
In my case I am using Microsoft Outlook 2016: create the following registry key:

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Security] "EnableRoamingFolderHomepages"=dword:00000002

And after closing Outlook and starting up Outlook again, CRM is succesfully loaded and working again.


Thursday, October 12, 2017

Dubai CRM, HR and PM training November 2017

Dear Blog Reader

CRM eXecutives is offering Dynamics 365 CRM , HR Management and Project Management training in Dubai on 28, 29 and 30th of November this year. A 3 day course to get up to speed on the latest Dynamics 365 technologie and ISV solutions of xRM1. Interested in this training, feel free to contact me on +31653783645 or +971553390916.

Hope to see you all in Dubai on the 28th.



Weekly Dynamics 365 - CRM Training in the Netherlands and Belgium

Dear Blog Readers,

CRM eXecutives is promoting Dynamics 365 for customers and offering now a weekly CRM training in the Netherlands or Belgium. Every week a different topic will be addressed and explained or custom training also possible. If you are interesed in getting up to speed with Dynamics 365 - CRM, the feel free to contact us. PROMO17 price for only 250 EURO per person per day.

Interested in a training, feel free to contact me on +31653783645.


Monday, July 3, 2017

Downloads for Dynamics 365

Hereby the latest downloads and versions of Dynamics 365. For more information regarding any Dynamics 365 info, feel free to leave a comment.
  • Microsoft Dynamics 365 Update 2.1, click here for download
  • Microsoft Dynamics 365 for Field Service Demo Data, click here for download
  • Microsoft Dynamics 365 Report Authoring Extension, click here for download
  • Unified Service Desk for Microsoft Dynamics 365, click here for download
  • Microsoft Dynamics Marketing Connector for Dynamics CRM, SDK and other downloads, click here for download

Friday, June 30, 2017

CRM & HR Management Round Table discussion

Dear CRM and HR colleagues,

CRM eXecutives is organizing a round table discussion for CRM & HR Management in Netherlands and in UAE (Dubai). More information will follow in the next coming month on this topic.

Are you interested in HR Management in Dynamics 365? and saving time and money. Email or call us on +31653783645.

We are looking for HR specialists, managers and directors to have a round table discussion on Human Resource Management and the challenges the customer is facing.




HR Management for Dynamics 365

This week CRM eXecutives Netherlands and UAE decided to work dedicated on HR Management in Dynamics 365.

In the future, your entire HR Management work can be done within one solution. No more duplicate data entries, and you need only one password - your Windows password. Save time and money with added convenience!

The following features are covered in Dynamics HR Management:
  • Recruiting
  • Staff Administration
  • Talent Management
  • Employee Self Service
  • Time Tracking
  • Reporting
  • Mobile Working
  • Office 365 apps
More information will follow soon in the next month on this solution.

Hans Veldman's Microsoft Dynamics CRM Blog in Feedspot Top 100 CRM Blogs

In June I received the message that my blog was selected as one the Top 100 CRM Blogs on the web. Thanks to all my blog readers and the community and I will keep on posting Dynamics CRM related information on my blog.

Tuesday, February 28, 2017

Microsoft Gulf

Dear Blog Readers,

I started my new adventure in the Middle East for 2017. Since January I am working directly now for Microsoft Gulf in UAE and Saudi Arabia. The past 2 years I have been working already in the Middle East and now extending my knowledge and network directly for Microsoft. So if you are based in the Middle East, just let me know! It's always good to meet my followers and other CRM experts in the field.

Best Regards

Hans Veldman
UAE: +971 55 33 909 16
Saudi: +966 54 703 6501

Interesting CRM books to read

Dear Blog Readers,

Lots of new stuff in happening in the Dynamics 365 domain and it is hard to keep up and track on all the newest functionalities, cool stuff and innovations. Since Dynamics 365 has been released last year, some interesting books already came to the market. See my recommendations below:

A Beginners Guide to Dynamics 365 for Operations (Dynamics Companions Introduction Guides) (Volume 4)
Click here to order.

Update downloads for Dynamics 365

Dear Blog Readers,

Hereby the February 2017 updates for Dynamics 365
  • Microsoft Dynamics 365 Project Service Automation Add-in for Microsoft Project. Click here for download.
  • Dynamics 365 for Project Service Automation Power BI solution template change tracking solution. Click here for download.
  • Unified Service Desk for Microsoft Dynamics 365. Click here for download.
  • Active Directory from on-premises to the cloud – Azure AD whitepapers. Click here to download the whitepapers.

Thursday, January 19, 2017

Dynamics 365 Launch Event in Dubai on February 1st

If you want to learn more on how Microsoft technologies enable digital transformation, then join us on February 1st for the Dynamics 365 launch event in Dubai that will take place at the Waldorf Astoria The Palms Jumeirah. You can register here.

Wednesday, January 18, 2017

January 2017 Hosting Offer & Hosted Partner Program

Dear Blog Readers,

2017 is started and we are looking forward to a great Dynamics CRM year.
For January we are offering our dedicated hosted solutions for Dynamics CRM.
If you have any opportunities or customer that want to join Microsoft Dynamics CRM and don't want to spend too much money on licenses, support, architecture and infrastructure? Then contact us for our January promotions.

We are offering dedicated hosted Dynamics CRM for every type of Customer worldwide.
Prices starting from 39.90EUR per user per month as a promo offer to January 2017.

Contact us by mail or phone (+31653783645).

If your company is interested in joining our Hosted Partner Program, feel free to also contact us.

Thursday, January 12, 2017

Microsoft Dynamics 365 download updates January 2017 (SDK & Field Service Demo Data)

Dear Blog Readers,

Microsoft has updated the SDK for Dynamics 365 to version 8.2.0. The latest version can be downloaded here.

Microsoft has also released the demo data set for Field Service on January the 5th. The complete demo data set can be downloaded here.

Thursday, January 5, 2017

Dynamics 365 App for Outlook support matrix

With the new version of CRM comes different Outlook integrations. Below matrix is showing which Outlook version with CRM functionality are available and supported.



  1. Outlook on the web supports IE 10, IE 11, Edge, Safari 9, Safari 10, Firefox, and Chrome.
  2. Mobile Outlook on the web supports Windows 8.1, Windows 10, iOS 8, iOS 9, iOS 10, Android KitKat (4.4), Android Lollipop, Android Marshmallow, and Android Nougat.
  3. Tracking email in compose mode and tracking appointments requires Exchange Server 2013 CU14 or Exchange 2016.
  4. Tracking contacts is supported only on Exchange Server 2016 CU3 and Outlook 2016 16.0.6741.1000 and up
  5. Adding email templates, Knowledge Management articles, and sales literature is not supported in Mobile Outlook on the web.
  6. Supported only on Outlook 2016 16.0.7426.1049 and up
  7. Supported only on 16.0.6741.1000 and up
  8. Tablets are not supported at this time (coming CY2017).

Tuesday, January 3, 2017

New Year's CRM2017 Training Dubai

Dear Blog Readers,

We are planning CRM workshop/training days from 8th till 11th of January in Dubai.
If you are interested, feel free to contact us. If you register before 6th of January you can join our classes for only 250EUR per person per day, so register now and get up to date on the latest CRM technologies.

Hope to see you all next week in Dubai.