Thursday, April 24, 2008

Microsoft Dynamics CRM 4.0 Certification Exams

Just reading Menno te Koppele blog and there it is: Get Certified!
The following exams will be available in English on April 25, 2008 so get studied.
30-631: Customization and Configuration for Microsoft Dynamics CRM 4.0
30-632: Applications for Microsoft Dynamics CRM 4.0
30-633: Installation and Deployment for Microsoft Dynamics CRM 4.0

Friday, April 4, 2008

Microsoft Dynamics CRM 4.0 Unleashed

And this great book is released on March 18th 2008 and can also be ordered at ComputerCollectief.
This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else. Detailed information on how to: - Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry; - Thoroughly understand both the on-premise and hosted versions of Dynamics CRM; - Make the most of Dynamics' new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships; - Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices; - Improve customer service by integrating schedules, cases, contacts, product/service information, and more; - Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling; - Efficiently administer and secure any Dynamics CRM implementation; - Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools; - Customize & extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins & add-ons. On the Web: Download all of this book's examples and source code at

Working with Microsoft Dynamics CRM 4.0, Second Edition

For the "bookworms" the following book can be ordered at ComputerCollectief. A short description of the book can be read below:
Microsoft Dynamics CRM is a customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and can be delivered as an on-demand service through MS Office Live. With topics that include developing new functionality, designing implementations, and integrating MS CRM with other business applications _ including MS Office Outlook, MS Office InfoPath, & MS SharePoint Products & Technologies _ this book is written for developers & those who implement business solutions. The book provides case studies, integration & performance guidelines, and toolsets _ the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support MS Dynamics CRM 4.0 users. And power users will learn how to customize individual MS Dynamics CRM 4.0 experiences. Get code samples on the Web.

Microsoft Dynamics CRM 4.0 SDK v4.0.4 Update

Microsoft has updated the SDK to version 4.0.4 and can be downloaded here.
The Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) is for developers, system customizers, and report writers. It contains all new information about creating plug-ins, working with custom workflow activities, using the new Web services, using new data management features, and much more.This SDK contains information for developers writing server side code, custom business logic, integration modules, workflow assemblies, and more. It provides an architectural overview of Microsoft Dynamics CRM, the entity model, security model, and Web services. Sample code and walkthroughs guide you through the new features.The SDK also contains information for developers customizing the Web client or Microsoft Dynamics CRM for Microsoft Office Outlook, including scripting, integration of custom Web pages, sample code, and a detailed user interface style guide. Look for regular updates to this SDK. Future releases will include the ISV Guide and Report Writers Guide.

Microsoft Dynamics CRM 3.0 Update Rollup 3

Microsoft has released Update Rollup 3 for Microsoft Dynamics CRM 3.0 Server and Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook. For more information about this release, see Microsoft Knowledge Base article 935364. The update can be downloaded here.