When opening CRM by several users, an error prompt asking to save a file named: Blank.aspx.
This error was caused by a Windows UpdateKB 953838.
Solution:
To fix this error, please follow the steps below on every CRM server.
- Open the file blank.aspx on
\Inetpub\wwwroot\CRM\_root - Add any text to the first line, for example Loading...
Loading...
<% Response.Expires = 1440; %>
<% Response.Cache.SetCacheability(HttpCacheability.Public); %> - Save and close the file.
- Delete temporary internet files. Open My Computer, right click on c:\ then click properties then Disk Clean up. Make sure Temporary Internet files is clicked.
- Reset IIS.
- Test CRM and make sure the error doesn’t appear again.