Hereby an update on what I think are really interesting CRM books to read during Christmas :).
Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours (Paperback) by Anne A. Stanton.
Order here.
Microsoft Dynamics CRM 4 Integration Unleashed (Paperback)
Order here.
Special Edition Using Microsoft CRM (Paperback)
Order here.
The CRM Handbook: A Business Guide to Customer Relationship Management (Paperback)
Order here.
Looks like you will have your hands full!
ReplyDeleteHallo Anne,
ReplyDeleteYour are busy also but great book and love your blog.
regards,
Hans
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