WaveAccess eService & ChatOnline CRM Accelerator is a smooth eService based web portal integration of Live Chat functionality with CRM. It allows portal visitors to interact with CRM by submitting requests and creating cases in CRM and get real-time assistance and support via Live Chat. This effective e-commerce tool increase customer satisfaction and boosts Sales. eService & ChatOnline CRM Accelerator can be obtained and used free of charge. Click
here to download.